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ZYNKTRA is job management software for Australian trade and field-service businesses: every job, every tech and every invoice on one shared screen. It covers AI quote drafting from your own price book, a shared calendar, digital job sheets with photos and signatures, invoicing straight into Xero or MYOB, recurring contracts, a customer portal, an online booking page, a live team map and a voice assistant.
ZYNKTRA is perfect for plumbers, electricians, HVAC technicians, landscapers, cleaners, and any service business that sends technicians to customer locations. Whether you're a solo operator or have a team of 100, we scale with you.
The setup wizard walks you through the essentials, and you can start scheduling jobs straight away. Add the more advanced features as you need them.
No! ZYNKTRA is 100% cloud-based. Access it from any web browser on your computer, tablet, or phone. Your technicians can use our mobile-optimized interface in the field without downloading anything.
We offer three plans: Starter ($149/month), Professional ($400/month with unlimited users), and Enterprise ($750/month). All prices are in AUD and include GST. Weekly and annual billing also available.
Yes! We offer a 14-day free trial with full access to all features. No credit card required to start. At the end of the trial, choose the plan that fits your needs.
Absolutely! You can upgrade or downgrade anytime. When upgrading, new features are available immediately. When downgrading, changes take effect at the start of your next billing period.
Starter ($149/month) includes up to 10 team members, 500 jobs a month, scheduling, quoting, invoicing, Xero and MYOB sync, the customer portal, online booking, recurring contracts, inventory, AI quote drafting, AI job sheet polish and 50 voice assistant requests a month. Professional ($400/month) adds unlimited users and jobs, the live team map, assignment suggestions, the route optimiser, 300 voice requests a month and priority support. Enterprise ($750/month) adds your own branding, multi-location (several branches in one account), API access and webhooks, and 1,000 voice requests a month. See the pricing page for full details.
Yes! We offer a 30-day money-back guarantee for new customers. If ZYNKTRA isn't right for you, contact us within 30 days of your first payment for a full refund.
Yes! ZYNKTRA is fully mobile-responsive. Your technicians can view jobs, update statuses, take photos, capture signatures, and clock in/out from any smartphone or tablet.
Job sheets and photos work without signal: fill in the job sheet and take photos with no coverage, and they sync when you are back in range. The rest of the app needs a connection.
Yes. Turn a finished job into an invoice in one tap, email it to the customer and push it straight to Xero or MYOB. Customers pay the way they already pay you, and paid status comes back from Xero and MYOB automatically. ZYNKTRA does not take card payments itself.
Yes. We integrate with Xero and MYOB on every plan. Invoices, customers and payments sync, and timesheets can flow through to payroll. QuickBooks is not supported yet.
Yes. Your online booking page lets customers pick a service and a time and send a booking request, which you approve. The customer portal lets them see their jobs, approve work, view invoices and message you.
Yes. The live team map is included on Professional and Enterprise plans. See where your techs are while they have the app open, and check they are on site when they clock in. It does not track in the background.
The voice assistant lets you run ZYNKTRA hands-free. Book jobs, check schedules and update a job by voice; it reads the change back and waits for a yes before saving. Every plan includes a monthly allowance: 50 requests on Starter, 300 on Professional and 1,000 on Enterprise.
Automatic emails cover job reminders, quote follow-ups and overdue-invoice reminders, with templates you can edit. ZYNKTRA is not an email marketing tool, so there are no newsletters or drip campaigns.
ZYNKTRA keeps every customer, site and vehicle with its full job, quote and invoice history, plus a shared inbox for customer messages. It is not a sales CRM: there is no deal pipeline or forecasting.
All data is encrypted in transit and at rest using industry-standard encryption. We run on Supabase (powered by PostgreSQL) with automated daily backups, and we comply with Australian privacy laws.
Your data is stored primarily in Australia, with automatic daily backups.
Yes. You can export your data at any time. You own your data - we just keep it safe for you.
You can cancel anytime. Your data remains accessible until the end of your billing period. After that, we keep your data for 90 days so you can reactivate if needed. You can export all your data before or after cancellation.
All plans include email support. Starter: reply within 24-48 hours. Professional: priority support with a 4-hour response. Enterprise: 1-hour response plus a dedicated account manager. There are also how-to videos and a help centre.
Yes! We provide onboarding sessions for all new customers, video tutorials, and documentation. Enterprise customers get unlimited training sessions and a dedicated success manager.
Absolutely! We offer free migration assistance. Our team will help you import your customers, jobs, and data from spreadsheets or other systems. Contact us to schedule a migration call.
Phone: Monday to Friday, 9am-5pm AEST on 0438 939 755. Email any time and we reply within the response time for your plan.
We're small on purpose. Get in touch and you'll be talking to the people who build it.